A running process with a lock, like all active processes, appears on the Dashboard tab with a status of Running. If a locked process takes longer to complete than expected, you can cancel the process from the Dashboard, or investigate it fully with the Settings tab.
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Display the Lock pane by clicking the
Lockslink on the Settings tab (Home > Settings > Locks).The Lock pane displays the following information:
Table 65. Lock Fields
Field Description Name The name identifies the lock. The displayed name is a concatenation of the component or application name (depending on type) + process name + resource name. Type Indicates whether the process creating the lock is a component- or application-type. Locks can only be applied to component or application processes. Component/Application Displays the name of the component or application containing the lock. Clicking an item displays (depending on the type) the Component pane, or Application pane, where you can investigate the lock. Resource/Environment Displays the name of the resource or environment containing the lock. Clicking an item displays (depending on the type) the Resource pane, or Environment pane. Process Displays the name of the process containing the lock. Clicking an item displays the process in the process editor. Actions Lists the available actions. -
Resolve the lock by selecting an action:
Table 66. Lock Actions
Action Description View Request Displays the process log for the process containing the lock. You can use the Actionsfield on the displayed pane to see the name of the process step causing the lock.Release Releases the lock which enables the associated process to continue processing.
If the Serena Release Automation server and or agents go down while a locked process is running, Serena Release Automation will automatically restore any interrupted processes along with any locks they might contain once service is restored.
