Demand Manager → Serena Demand Manager → Welcome to Serena Demand Manager → About Serena Demand Center → Navigating Demand Center
Demand Center is divided into three tabs:
Use the Demand tab to organize and analyze incoming demand items and assign them to approved plans.
The following figure shows an example of a demand view for a plan owner.

Demand categories enable you to organize demand views. Categories, which are created by an administrator, are visible to all users.
Select a category to list its demand views.
Demand views list items based on specific Listing reports. Reports spanning multiple applications can be added to a view.
Filter the list of demand items by status.
Dort the list of demand items by various criteria, depending on the selected filter.
Use the Action list to move individual items to analysis, a plan or a backlog. Items can also be rejected. If you are viewing the Analysis tab, you can also create a new plan based on a demand item.
All plans and backlogs available to you appear as folders in the bottom pane. Collapse the pane to close it.
You can drag demand items into these plans.
Expand or collapse the demand view list.
The following figure shows an example of the Demand tab overview pages, which shows a graphical view of demand items.

For details, refer to Working With Demand Views.
Plan owners can use the Plans tab to rank items assigned to a plan, allocate resource teams to the plan and items in the plan, and adjust scoring and estimates.
Plan owners, reviewers, and other stakeholders also use the Plans tab to move plans through the Demand Plan process.

Shows a list of enabling you to see the top initiative across all plans. This view is visible to plan owners and others who share the plans.
Shows plans that have not yet been approved. Pending plans are visible to users who are selected as plan owners, submitters, concept approvers, analysts, reviewers, and stakeholders.
Click to see a time line of selected plans. Select the detailed view to see progress on each plan in the portfolio.
Click a plan to view its assigned items.
Edit
Click the pencil icon to edit a plan. You can then allocate resource teams to the plan and share the plan with others.Items are listed by rank. Drag and drop items to change their ranking.
A blue watermark appears under the last item on the list that can be completed with the total resources allocated to the plan. The capacity indicators at the bottom of the page show committed and available hours for individual teams.
Use this menu to send the plan through the Demand Plan life cycle. For example, you can send the plan to review, update it to change the plan owner, and more. Options depend on the plan's current state in the life cycle.
Sort the plan items by rank, name, scoring value, estimated cost, or status.
Select Analyze to adjust scoring and estimates and to allocate an item to a team. Also, mark planning as complete from the Analysis page.
Depending on the status of the item, you can also "split" it into smaller items, move it to another plan or a backlog, return it to analysis, and more.
For details, refer to Working With Plans and Working With Items in Plans.
Use the Resources tab to monitor resource team allocations for a specific time frame.

Click to see resource allocations for the selected teams and time frame for plans you own or share.
Select a team to see a work distribution across all plans, allocation breakdown by plan, and team details.
Each plan name cell shows actual hours, allocated hours, and the remaining capacity for all teams allocated to the plan. Hover over the plan name to see details.
Each team name cell shows allocated hours and the remaining capacity for all plans to which the team is allocated. Hover over the team name to see details.
See the number of available hours for each team's plan allocation. Green shading indicates a team has available capacity; red shading indicates that a team is over-allocated.
For details, refer to Working With Resources.
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