About Request Center

Use the legend below the image to learn about Request Center.

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  1. Use the Catalog tab to navigate the service catalog and submit requests. Refer to Service Catalog.
  2. Click the Requests tab to monitor items based on a report specified by an administrator. Refer to Requests View.
  3. Use the Approvals tab to monitor items that are pending approval. Refer to Approvals View.
  4. Use Knowledge tab to access Knowledge Center articles. Refer to Knowledge Center.
  5. See urgent announcements that were submitted into Knowledge Center.
  6. Open your user profile.
  7. Configure the banner and the Contact Info (available to administrators only). Refer to Defining Categories.