Service Manager → Concepts and Processes → Serena Request Center Overview → About Request Center → Approvals View
The Approvals tab displays items that users are required to approve. By default, the items are grouped by request date.
Click the title of an item to display the item for voting. Select from the available transitions to approve or reject the item.
Administrators can configure the items that are displayed to the user. See Configuring the Approvals View for information on configuring the Approvals tab.
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