Find Request Dialog Box

Use this dialog box to search for requests, and to create, modify, and delete request filters. You create filters by setting values in this dialog box and saving the set of values to reuse later.

Use the General tab to limit the search based on general request information.

Use the Options Tab (Find Request Dialog Box) to limit the search by specifying a lifecycle status and user role.

Use the Descriptions Tab (Find Request Dialog Box) to limit the search by specifying search expressions to match against the detailed description and/or action descriptions.

Use the Relationships Tab to limit the search by specifying request relationships.

Use the Dates Tab to limit the search by specifying creation, modification, or action dates.

Use the Attributes Tab/Page to limit the search by specifying attribute values.

Use the Find Now Tab to see the results of the search.

General Tab

Field

Description

Rules and Guidelines

Filter sets

Select a saved filter.

When you select a filter, the fields on the tabs are populated with the search criteria that you saved for that filter.

To clear all values, click the Reset button.

Save button

Click to save the filter that is displayed in the Filter Sets list.

This button is only enabled if you have made changes to filter values in the Find dialog box.

Create button

Click to create a new filter.

Type a name for the new filter. If you want to create a filter based on the values already set in the Find dialog box, select the Based Upon Current Set check box.

Remove button

Click to delete the filter that is displayed in the Filter Sets list.

 

Product

Select the product.

 

Type

Select a request type.

 

ID

Type the request ID.

 

Category

Select a request category.

 

Case sensitive search

Select this option if you want the search for the title to be case-sensitive.

 

Title

Type text to find in the request title.

You can use wildcards in this field:

  • Use an underscore (_) to match exactly one character. For example, d_g matches dog or dig.

  • Use a percent sign (%) to match any number of characters. For example, d%g matches dog or drag or dreaming.

Related Topics

Finding Requests

Description Matching Examples

Creating and Using Object Filters

Finding Objects