Setting Locale Options

The Locale tab enables you to specify your locale and manage how dates and times appear in the SBM User Workspace. After you select date/time options, the Sample Date/Time field shows an example of how dates and times will appear to you.

Select the following options as they apply:

• Locale

  The system locale is enclosed in brackets, such as <English (United States)>. Select a different locale as needed. By default, the system locale specified by your administrator is selected.

• Date Format
  Choose one of the following date display options:

  • mm/dd/yyyy
  • mm/dd/yyyy (24-hour clock)
  • dd/mm/yyyy
  • dd/mm/yyyy (24-hour clock)
  • dd.mm.yyyy
  • dd.mm.yyyy (24-hour clock)
  • yyyy-mm-dd
  • yyyy-mm-dd (24-hour clock)
  • Use Date/Time Format From Locale – Select this option to display dates and times based on the selected locale.
• Date Format Type

  If you select Use Date/Time Format From Locale, the Date Format Type drop-down list appears and enables you to select a preferred date/time format for the selected locale. For example, if you select the English (United States) locale and Use Date/Time Format from Locale as the format, the following display options are available:

  • Long (January 18, 2016 10:01:49 AM)
  • Medium (Jan 18, 2016 10:01:49 AM)
  • Short (1/18/16 10:01:49 AM)
• Time Zone

  The system time zone is enclosed in brackets, such as <GMT -7:00 America/Denver>. Select a different time zone as needed. By default, the system time zone specified by your administrator is selected.

• Calendar for Hours of Operation

  Calendars are defined in SBM Application Administrator. This option is enabled if your administrator has granted you privileges to select calendars for hours of operation. Calendars are used to:

  • Calculate when notification escalations are sent. This ensures that notification escalations are generated only during the hours defined in the calendar. For example, if your organization operates from 9 a.m. to 5 p.m., Monday through Friday, notification escalations are sent only during these hours. The 24 Hour Calendar is selected by default, which means notification escalations are sent 24 hours a day, seven days a week.
  • Calculate the distribution of Time Capture entries for users who do not have resource records with calendar assignments. (Resource records are created by an administrator in SBM Application Administrator.) For details, refer to Using Time Capture Options.
• Start of the Week

  This setting determines what day is used for the start of each week in calendar reports, date picker popups, and date/time keywords. By default, the locale you select determines what day is used for the start of the week. Otherwise, a specific day is set as the first day of the week.