SBM Orchestration Guide → Raising Events Using JMS Queues → Troubleshooting
The troubleshooting tips in this section cover the most common problems that you could encounter when installing and testing the EMQA. If you cannot resolve your problems after trying the solutions suggested here, contact Serena Customer Support.
Explanation: You could get errors in a number of places indicating that the connection to the EMQA failed. In addition, your process app might not work as expected.
Explanation: This error means that the JMS server is not available, or you did not establish a connection between the server and the EMQA. Your server will continue to try to connect to the EMQA until this problem is resolved.
Explanation: In the SBM User Workspace, you could not find the item that should have been created.
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