A work item is any entity within your organization to which personnel, finances, and time can be allocated. A work item is defined as a project, a portfolio, an Agile project (including backlogs, features, and sprints), a product, a program, an application, a service, a request, or an asset. A work item can be scheduled, tracked, modeled, compared, reported against, managed, analyzed, and assigned. Every work item is placed in a hierarchical structure called the work item tree that orders each work item in relation to its parent work item, any any peer or child work item.

More detailed views are available in the Projects module. The ability to use a specific Projects module view depends on the work item type and the role assignments that are defined for that work item. Not all Projects module views are available for each work item type.

For more information, see the following topics: