Demand Manager → Serena Demand Manager → Demand Center for Administrators → Configuring Demand Manager → Preparing Resources and Time Capture
Demand Manager uses the following capabilities to capture and track actual resource costs and compare them with estimates made during the planning phase:
Enable you to manage team allocations, scheduling, job functions, and skills of employees in your organization. This information is used to allocate resource teams to plans. Resources may or may not be associated with SBM user accounts.
Working calendars, resources, and resource teams are created in SBM Application Administrator by a user with administrative access. This should be done before users begin using the Demand Plan app or Demand Center.
Enables users to record the amount of time they spend on work items. You can require users to record time spent for all transitions or for specific transitions.
For best results, the Time Capture feature should be enabled for demand item and work item process apps. For setup details, refer to Enable Time Capture Options.
Enables users to associate work items with demand items assigned to an in-flight plan. As users record time spent on these work items, "actuals" are calculated and visible on the plan and for resources in Demand Center.
For setup details, refer to Add the Demand Widget.
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