Release Manager → Integration → Business Request and Development Task Integration
Release Manager provides sample integrations that enable you to associate external business requests and development tasks with Release Manager application releases. The sample integrations include the following:
You can associate SBM items, such as issues or incidents, with Release Manager application release business requests and development tasks. You can use the provided Sample Business Request and Sample Development Task process apps to create items for proof of concept. You can also use these process apps as models for your own, or change the integration to use your existing process apps.
You can associate ServiceNow change requests, such as business services, service requests, incidents, or problems, with Release Manager application release business requests.
You can associate JIRA issues, such as bugs, tasks, improvements, or user stories, with Release Manager application release development tasks.
The following topics tell how to configure and use the integrations.
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