Business Request and Development Task Integration Configuration

Before users can associate items with Release Manager business requests, you must configure the integration as follows:

Ensure that your integrating system is ready as follows:
1. If you are using SBM process apps, configure the process apps as desired for your implementation, using the sample process apps as models.
2. If you are using ServiceNow, ensure that your ServiceNow System Plugin JSON Web Service is active and that there are some change requests created in ServiceNow. Refer to Configuring ServiceNow for REST Calls.
3. If you are using JIRA, ensure that you have an active JIRA server and that there are some issues created in JIRA.
Ensure that you have changed any endpoints necessary to point to your integrating products' servers.
1. If you are using ServiceNow, change the ServiceNow endpoint URLs to point to your ServiceNow server. For example:
  - https://serverName.service-now.com/change_request.do
  - https://serverName.service-now.com/cmdb_ci_list.do
2. If you are using JIRA, change the JIRA endpoint URLs to point to your JIRA server. For example:
  - http://serverName:8080/rest/api/latest/search
  - http://serverName:8080/rest/api/latest/project
Ensure that the SBM Relationship Service endpoint is pointing to your JBoss server Cypher URL. For example:
http://serverName:8085/commonsvc/graph/cypherService/run

Note: Port number is optional for the Relationship Service URL; it is only needed if a non-default port number is used.

For more details, refer to Updating Endpoints.
After you change the endpoints, deploy the Application Release process app.
In the Application Release process app, configure the Requirements/Development tab to invoke the forms you want to use for the Edit Business Request and Edit Development Task transitions as described in Business Request and Development Task Transition Forms.

Business Request and Development Task Integration Configuration

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