Searching for Work Items

Work Center's powerful search feature enables you to quickly find work items and reports. The Work Center search utilizes an indexed word-based search instead of searching for strings. New entries in the system are not accessible until after they have been indexed. On-premise administrators can adjust the indexing interval using SBM Configurator.

To search for items, click the Search (image) icon located on the Work Center toolbar. The search page opens, as shown in the following figure.


You can search by either:

You can search in these contexts:

Once you choose a search context, select one of the following:

The search feature accepts a large range of queries. Results are sorted by relevance based on your search criteria.

For guidance using search, refer to: