Working with Items → Working with Item Actions → Adding Item Notifications to Items

Adding Item Notifications to Items

The Add/Modify Item Notifications dialog box provides a way to subscribe to e-mail notifications pertaining to a specific primary or auxiliary item. The list of notifications available to you in the Add/Modify Item Notifications dialog box is determined by your administrator. If you are already subscribed to a particular notification in your user profile, the notification is not available to select here.

When you subscribe to an item notification, the notification appears under My Notifications in the Item Notifications section of the item. You can only view your item notifications, however, and not those of other users.

The Notification History in the Item Notifications section displays detailed information about notifications that have been processed for the item, including the date and time, recipient information, and the status of the notification.

Restriction: You can only view Notification History for notifications in which you are the recipient unless your administrator has granted you the View Status of Notification privilege. If you have the View Status of Notification privilege, you can search the list of recipients.

To add an item notification:

  1. Locate the item for which you want to receive notifications.
  2. From the Actions drop-down list, select Add Item Notification. The Add/Modify Item Notification dialog box opens.
  3. Complete the fields on the Add/Modify Item Notification dialog box as needed.
    Field Description
    Notification Select the notification that you want to receive about the item.
    Delete Notification When Item Becomes Inactive Select this check box to delete the notification when the item becomes inactive in the system.
    CAUTION:
    When an inactive item becomes active again, its notifications are not restored. To reactivate item notifications, you must add them again.
    On success, automatically close this window Select this check box to automatically close the Add/Modify Item Notification dialog box after adding the item notification.
    Add Item Notification Click this button to add the item notification.
  4. Click Close to close the dialog box. This button appears after you click the Add Item Notification button.
    Note: To remove an item notification, delete it from the Item Notifications section on the item where you set the subscription.

Related Topics

Editing Notes and Attachments

Deleting Notes and Attachments

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