Managing User Accounts Via LDAP → Mapping LDAP Users and SBM Contacts
To map LDAP user attributes to Contact fields:
All non-system, fixed-length Text fields
The Company system field
Equality Key values must be identical in LDAP and SBM. The match is not case-sensitive, but space usage must be identical.
Values in Equality Key fields are never updated when you use LDAP Import or Update features in SBM, so choose fields that have values you expect to remain constant.
First Name and Last Name fields might not be the best choices for Equality Keys due to possible duplicate values, name changes, misspellings, etc. An e-mail field might be a better choice.
If your LDAP configuration contains an attribute such as a Customer Number, consider creating a similar field in the Contacts table and using these as an Equality Key. Remember when you create the field in SBM Composer that only fixed-length Text fields can be mapped to LDAP attributes.
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