Working with Global Templates, Files, and Strings → Customizing Global Templates and Files
Customizable HTML templates and files are stored in the SBM database and on the file system of the SBM Application Engine Web Server machine. Templates and files must be stored in both locations to function properly. Templates and files must be pulled from the database before they are customized, and after changes are made to them, the templates and files must be placed in the database. For best results, templates and files should be pulled from the database to your local machine before they are customized. This ensures that you are working with the most current files.
For details on customizing report templates, refer to Customizing Report Templates. For details on customizing SBM User Workspace help files, refer to Customizing the SBM User Workspace Online Help Files.
To customize templates and files:
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