Use the legend below the image to learn about
SRC.
- Use the
Catalog tab to navigate the service catalog and
submit requests. Refer to
Service Catalog.
- Use the
Requests
tab to monitor requests based on a report specified by an administrator. Refer
to
Requests
View.
- Use the
Approvals tab to monitor items that are
pending approval. Refer to
Approvals View.
- Use the
Knowledge tab to access
Knowledge Center
articles. Refer to
Knowledge Center.
- Configure custom tabs in
SRC to display
an external URL,
SBM
report, or
Work Center
activity view. Refer to
Adding Tabs to
SRC.
- See urgent announcements.
- Open the user profile and change settings, including the user's
locale to view localized strings (if any) in
SRC.
- Configure the banner and the Contact Info, or enter edit mode to
configure custom categories, sections, and tabs (available to administrators
only). Refer to
Customizing the
SRC
Properties.
- Launch
SBM Application Administrator
(available to administrators only).
Legacy
Requests and
Approvals tabs are also displayed if you have
upgraded from a previous version of
SSM.
They can also be enabled in the
SRC
properties (Customize | Request Center Properties) and
added manually. For details, refer to
About Legacy Requests and Approvals.
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