Customizing the Impact Analysis Feature

Impact analysis uses an Impact Level field value to determine how a change item is routed. This value is based on the threshold into which an impact analysis score falls. The thresholds are defined in application variables in SBM Composer, but can be overridden using SBM Application Administrator. The default thresholds follow:

• Low is a score less than 15.
• Medium is a score greater than or equal to 15 and less than 30.
• High is a score greater than or equal to 30.

To change the default thresholds:

1. Select the Changes project in Application Administrator.
2. Select the Variables tab.
3. Select the High Impact Level Threshold application variable and then click Details.
4. Select the Allow Overrides check box.
5. Type the new number in the box.
6. Save your changes.
7. Repeat these steps for the Medium Impact Level Threshold application variable.

Impact analysis reports that are used to generate the data in the Impact Analysis Results are provided in Serena Work Center and are described in Impact Analysis Reports.

The Config Items Consumers (Impact Analysis) report is intended to show the affected CIs that model end-users or customers. It uses the Type of "Consumer" to achieve this. If you have custom CI types that also serve this purpose, you can edit the report search filter to include them as well. For details, see the SBM Reporting Guide.