Application Release External Tool Forms

ServiceNow provides Business Requests (Requirements) and JIRA provides Development Tasks to associate to an Application Release item. Two forms provide the controls to capture the associations between an Application Release item and ServiceNow and JIRA: Associate ServiceNow Bus Requests and Associate Jira Dev Tasks.

Release Manager does not enable these forms by default. To use these forms in your implementation, in SBM Composer, set the appropriate forms for the Edit Business Requests and Edit Development Tasks transitions.

Tip: If you plan to use multiple integrations, such as ServiceNow for one project and SBM for another, in Application Administrator, you can set the forms for the Edit Business Requests and Edit Development Tasks transitions at the project level.

The design and use of JavaScript is the same for both the ServiceNow and JIRA forms. Each form contains:

Three REST Grid Controls:
- Filter Grid refreshed on Search link click
- Item result Grid refreshed on Get link click
- Currently selected items Grid never refreshed, loaded using JavaScript
An edit control to use for pre-filtering the filter Grid
A link named Search to invoke the filter search (JIRA's filter grid is loaded on page load and uses a Refresh link instead)
A link named Get <object type> to retrieve the tool items based on the filter selection (<object type> is the name of the external tool object being retrieved, such as Change Requests)
Two links to Add and Remove items to/from the currently selected items Grid results
Four actions to manage the controls using JavaScript executions:
- Form Load: Enable used to load the Currently selected item Grid
- Add responds to Add link click
- Remove responds to Remove link click
- On Submit handles the adding and removing of external tool items to the currently selected list
Two JavaScript files:
- Solutions Util Loader.js
- RelationshipService.js