Options Tab of the Transition Property Editor

Use this tab to modify various options for the transition.

Element Description
Quick transition (do not show a form)

Bypasses the transition form. This option lets users quickly transition items out of a particular state if fields do not need to be modified. You can also use this option to bypass the transition form for the original item for Post or Subtask transitions. The form opens if there are required fields specified for the transition. If you select this option, you cannot select the Required attachment, Show "New Note" field, and Require "New Note" entry options.

Show "New Note" field Inserts a New Note field during the selected transition. The field appears after the Standard Field section and lets users add a note to the item, automatically recording their name and a date/time stamp when the note was created.
Require "New Note" entry Specifies the New Note field as requiring an entry. Users must enter a note to transition an item successfully.
Default submit transition

Specifies a transition from a Submit state for items that a user submits manually. By default, the first transition from a Submit state has this option selected, and other transitions have this option cleared. For details, refer to Creating Additional Submit Transitions.

Hide transition button on state form

Hides the transition button on state forms. This option is typically used to hide transition buttons for transitions that are invoked indirectly, such as Post or Subtask transitions.

This option can be set for any transition, except those that start from the Submit state.

Transition button on mobile state form

If the application is enabled for mobile access, you can show or hide the transition button on mobile state forms. The options are:

  • Always show: Show on all mobile state forms (both simple and advanced).
  • Always hide: Hide on all mobile state forms.
  • Hide in simple view: Show on advanced mobile state forms only.

These options can be set for any transition, except those that start from the Submit state.

Allow update of submitter field Enables users to change the Submitter value after an item is submitted in the event of a mistake or required change. For example, if the original submitter leaves the company and tickets need to be associated with a different submitter, select this option to make the Submitter field accessible for users with the Update Submitter Field privilege.
Reset submitter field to current user During a copy transition, this replaces the Submitter field value from the original item with the user who performs the copy. If this option is not selected, the original Submitter value is copied to the new item.
Element Description
Required attachment If attachments are not required for the transition, select <None> . Otherwise, select the type of attachment to be required.
Element Description
Required, Not required, Inherited
Important: If transition authentication is used, it is recommended that the SBM Server use HTTPS protocol.

Select Required if users should supply their login IDs for the transition. The transition fails if a user does not provide the correct login ID and password or attempts to provide the login ID and password of another user. On successful authentication, the login ID and password are recorded as an electronic signature.

If you select Required, you can also select an authentication option from the DateTime field to update list to record the time the transition was performed. The transition is stored in the transitions section of the Change History section for each item.

When selecting a Date/Time field for transition authentication:
When setting authentication options for transitions:

Related Topics

Using the Property Editors