Working with E-mail → Mailboxes and E-mail Submission → Mailbox Settings → Mailbox Configuration Settings
Use Mailbox settings to configure mailboxes used for e-mail submissions and cross-database posting.
The following options are available on the Mailbox Settings page for projects that are enabled to allow submissions:
Type the full e-mail address of the account.
Enter the login or user name of the mailbox account that will be used for e-mail submission.
Type the password for the e-mail address, and then verify it. Users submitting items do not need to know this password.
Select the mail server to use for this mailbox. You can select the default option (defined in SBM Configurator for on-premise systems) or you can select a mail server that you have defined in Application Administrator. For details on adding mail servers in Application Administrator, refer to Mail Servers.
Select this check box to allow submissions from external SBM databases. (On-premise only.)
Select this check box to allow updates from external SBM databases to be submitted through this mailbox. This check box must be selected if items in the current system will be posted to an external SBM database. (On-premise only.)
Enables the SBM Mail Client to scan the body of an e-mail for field value pairings and parse the values into fields on a new item. Note that this option is selected by default; however, you can disable it if you do not want the Mail Client to attempt to do this. For more detail on this feature, refer to Specifying Fields and Values in the Message Body.
If you are adding or editing a mailbox for a specific project, the project name is indicated here.
If you are adding or editing a mailbox from the global Mailbox page, navigate to the project you want to use for this mailbox.
Select this check box to send users a confirmation e-mail message for successful submissions, and then select an e-mail template from the list.
Select this check box to send users an e-mail message for failed submissions, and then select an e-mail template from the list.
Type an e-mail address that should appear in the From address field for confirmations and error messages. User replies to confirmations and error messages will be sent to this address.
Select this option to have the E-mail Recorder mailbox address automatically inserted in the To field when a user replies to an e-mail submit confirmation or error message.
Select this option to allow external (non-SBM) users to include attachments with anonymous e-mail submit messages. In addition:
Select this check box to send a confirmation e-mail message for successful submissions, and then select an e-mail template from the list.
Select this check box to send an e-mail message for failed submissions, and then select an e-mail template from the list.
Select this check box to send an e-mail message when spam is detected, and then select an e-mail template from the list.
Select this check box and configure a submit limit to enable spam checking. This option prevents a non-SBM from flooding the mailbox with e-mail submissions.
Copyright © 2007–2018 Serena Software, Inc., a Micro Focus company. All rights reserved.