Escalation Settings

The following settings are available on the Escalations page:

• Termination Rule
  Select the rule that prompts the Notification Server to stop sending repeat notifications, delayed notifications, and escalation messages. For details, refer to About Rules and Conditions.

  Tip: To create a termination rule, click the plus sign. To edit the rule assigned to the notification, click the edit icon.
• Delay Parameters
  Use these settings to specify an amount of time the notification should be delayed after the When rule becomes true.

  • Delay

    Select this check box to enable notification delay settings.

  • Send when interval between...
    Select a Date/time field, the value of which indicates the beginning of the delay period.

    Note: Only Date/Time fields set to store date and time values can be used. Those that store elapsed time and time of day values do not apply to delayed notifications.
  • And current date becomes

    Select the delay interval in minutes, hours, days, and weeks.

  • Calendar

    Select a calendar from the list to determine the time frame in which the delay is calculated. For example, you may want to stop the delay timer on weekends or holidays. By default, a 24-hour calendar is selected. For details on working with calendars, refer to Calendars.

  • Stop When

    Indicates when the delay timer stops.

• Repeat Action Parameters
  Use these settings to send a notification repeatedly until the Termination rule becomes true.

  • Repeat

    Select this check box to enable repeat settings.

  • Every...

    Specify the amount of elapsed time in minutes, hours, days, and weeks before the notification is repeated.

  • Calendar

    Select a calendar from the list to calculate the time before a notification is repeated. For example, you may not want to generate repeat notifications on weekends. If you select a calendar that reflects operational hours of Monday through Friday from 9 a.m. to 5 p.m, an 8-hour period that begins at 2 p.m. Friday repeats on Monday at 1 p.m. By default, a 24-hour calendar is selected. For details on working with calendars, refer to Calendars.

  • Stop When

    Indicates when the delay timer stops.

• Escalation Paramters
  Use these settings to send another notification after a specified amount of time.

  • Escalate

    Select this check box to enable escalation parameters.

  • After

    Specify a time interval for escalation. For example, if you specify "7 days," and the "Unless" Termination rule is not met and seven days pass, the notification selected in the Invoke list is sent.

  • Invoke

    Select the notification that should be sent when the escalation parameters are valid. Click the plus sign to add a notification.