Managing Notifications → Working With Notifications → Creating Delayed Notifications
You can delay notifications based on the value of a Date/Time field rather than on a specific change in an item. These notifications can serve as reminders for users to act on items.
For example, you may want to send a notification to employees when the due date for a work item has passed. If the item has been closed before the due date, the notification is not sent. In this case, the timer for the delay is started when the work item is assigned to the user, the delay parameter is "Due Date Is Greater Than 1 Day," and the Termination rule is "Item Is Closed."
To create a delayed notification:
Copyright © 2007–2018 Serena Software, Inc., a Micro Focus company. All rights reserved.