Setting General Options

The General tab enables you to modify your name, title, password, phone numbers, and e-mail address for your SBM account. If you have the Modify User Profile Settings privilege, you can modify additional preferences.

• Avatar

  Browse for a picture that you want to appear in the SBM User Workspace. You can select JPG, PNG, and GIF files. The picture's dimensions should be square to prevent distortion when it is displayed. There is a maximum file size, and an error message will display if you exceed the limit. The default maximum size is 100KB, which can be modified by your administrator as described in Knowledgebase at serena.com. If you do not select an avatar, the first initial of your first name is displayed instead.

• Full Name

  Enter your name as you want it to appear in the SBM User Workspace.

• Title

  Enter your title as you want it to appear.

• Phone

  Enter a telephone number.

• Mobile Phone

  Enter a mobile phone number.

• New Password

  Enter a new password of no more than 36 characters. As you begin typing a new password, the Current Password box appears. You must provide your current password before you can change it.

• Confirm New Password
  Enter the password again to confirm it.

  Note: You may be prompted to provide a password that contains only ASCII characters.
• Current Password

  Provide your current password. This box is visible when you begin typing a new password or changing your e-mail information. You must enter your current password to change your password, e-mail address, e-mail aliases, or your e-mail CC list.

• Preferred Contact Method

  Select your preferred contact method. This enables other users to know which method to use when they want to contact you.

• E-mail
  Enter an e-mail address to receive e-mail notifications and to send e-mail messages through the SBM User Workspace. Separate multiple addresses with semi-colons. E-mails are sent to each provided address. The first provided e-mail address is designated as your "from" address. E-mail addresses are also used to verify that e-mail submissions are received from users with valid SBM accounts.

  Tip: If you want another user to receive copies of e-mail messages sent to you through the SBM User Workspace, add the user's e-mail address to the E-mail box. This can be useful for designating a co-worker to receive your e-mail messages temporarily if you are on vacation or out of the office for an extended period of time. This person also receives e-mail notifications to which you are subscribed.
• E-mail Aliases

  Enter your e-mail aliases if you use an external e-mail client to submit items or attach messages to items as notes. E-mail aliases are used to verify that submissions and messages are sent by users with valid SBM accounts. E-mail messages are never sent to the provided aliases; they are used solely for verification. Separate multiple addresses with semi-colons.

• E-mail Notification CC: Users

  Enter the SBM user IDs or user names for users who should receive carbon copies of your e-mail notifications. Separate multiple user IDs or names with semi-colons. Members of your e-mail CC list only receive carbon copies of SBM notification messages only, not e-mail messages sent through the SBM User Workspace.

• Delegation While Out of Office

  This option is available on this tab for users who do not have privileges to modify their user profile. Click Edit to open out-of-office settings that enable you to delegate primary items to another user for a specific amount of time. Delegates must have privileges to own items in the projects selected for delegation.

  Note: Users who can modify their user profile can find this option on the Advanced tab.

  For details, refer to Delegating Primary Items to Another User.