Sending E-mail Messages from SBM

You can send e-mail messages directly to SBM users and groups or to any e-mail address.

You can:

Send e-mail messages from primary or auxiliary items or from notes and attachments added to those items. Depending on settings made by your administrator, these messages may be attached to items as notes. For details, refer to Sending E-mail Messages from Items.
Send e-mail messages to primary item contributors from the Social view. For details, refer to Using the Social View.
Use your external e-mail client to send messages. For details, refer to Sending E-mail Messages from Items.
Use the E-mail Recorder feature if it is enabled by your administrator. This feature automatically attaches e-mail messages and replies sent from external e-mail clients, such as Microsoft Outlook or Lotus Notes, as notes to SBM items. For details, refer to Using E-mail Recorder.
E-mail a link to a saved report that is not a private-level report. Only SBM users with correct privileges can run the report, however. For details, refer to Sending Links to Reports Through E-mail.