Working with Multiple Items at Once

Using the Rich Editable Grid
Using the Mass Update Feature

Multiple Update Types

You can update multiple items at one time using the following features:

Rich Editable Grid - Enables you to make a variety of changes to information in multiple items at the same time from a grid view. For example, you can view a list of items in the grid and provide a different value for the Severity field for each item as it applies. For details, refer to Using the Rich Editable Grid.
Mass Update - Enables you to change the same field value to or execute the same transition on multiple items at the same time. For example, you can transition multiple items to an "assigned" state at once. For details, refer to Using the Mass Update Feature.

Tip: For example, you have 50 unassigned items. To assign all 50 items to one developer, use the mass transition. If you planned to assign these items to a multiple developers, use the Editable Grid.