Getting Started with the SBM User Workspace → Personalizing the SBM User Workspace → Working with Favorites → Adding Favorites to Folders → Using the Create Link In Feature
The Create Link In feature enables you to select items in most lists in the content pane, and then create links to these items in folders. This method is useful for:
Adding links to specific folders instead of the top-level folder.
Adding multiple links to a folder.
Adding links to non-favorites folders to which you have privileges, such as Knowledge Base and public folders (on-premise customers only).
To add links to folders using the Create Link In feature:
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