Setting up Self-Registration for External Users

The Self-Registration feature allows external users, such as customers and partners, to register as SBM users with External User product access. You can configure self-registration to work with or without intervention from an existing SBM user.

To set up self registration for external users:

  1. Enable anonymous access to SBM. For details, refer to Setting Up Public Knowledge Base and External User Access.
  2. Optionally, select the group to which new external users will be automatically added.
  3. Optionally, enable e-mail confirmation for new users.
  4. Enable self-registration and set up the Self-Registration form that appears to users when they sign up for an external user account.
  5. Specify whether you want external user accounts to be automatically created or manually created by an SBM user.
  6. Optionally, enable password requests.