Users View Settings

The Users view lists the users you have privileges to administer. Use this view to search for users and to add, edit, copy, and delete user accounts.

Finding and Sorting Users in the List

By default, users are sorted alphabetically by login ID. Depending on the number of users in your system, you may need to navigate the list to find users. To navigate the list of users:

  • Click column headers to sort fields by login ID, user name, status, product-access type, or memo.
  • Search for users by login ID or user name.
  • Use Items Per Page to set the number of items to display on the page. You can use one of the provided amounts or specify your own number under 1,000 items. Use the navigation arrows to move through multiple pages.
Tip: To select users on multiple pages, use the CTRL or SHIFT keys to select users on one page, and then use the navigation buttons at the bottom of each page to move to other pages. Use the CTRL or SHIFT keys to select users on these pages. A count of selected users is available at the bottom of the Users view.
Use these options to include various types of users in the list:
  • Show Deleted Users
  • Show External Users
  • Show Occasional Users

Users View Options

The following options enable you to work with users in the list:
  • Add

    Click to add a user account. For details, refer to Adding Users.

  • Details

    Select one or more users, and then click to edit them. For details, refer to Comparing and Changing User and Group Accounts.

  • Delete

    Select one or more users, and then click to delete the accounts. For details, refer to Deleting User Accounts.

  • Restore

    This button is enabled when the Show Deleted Users check box and a deleted user is selected. Click Restore to restore the deleted user.

  • Enable
    This button is enabled when users have exceeded a specified number of login attempts and their accounts have been disabled. To enable these accounts, select a disabled user in the list, and then click Enable.
    Note: Use SBM System Administrator to set the number of allowed login attempts before user accounts are disabled. (On-premise only.)
  • Copy

    Select a user, and then click to copy the account. For details, refer to Copying User Accounts.

  • Import

    Click to open the Import Users utility. For details, refer to About User Import.

  • Refresh

    Click to refresh the page to its last saved state or to update the page after a deployment or promotion.

User Information

The following information is available for each user:
  • Login ID
  • Name
  • Status

    If empty, the user is active. Deleted users are listed is the Show Deleted Users check box is selected.

  • Access Type

    Indicates each user's assigned product-access level.

  • Memo

    Information from the Memo box for each user is shown, it available.

  • Out of Office

    Lists scheduled and active out-of-office entries for each user. For details, refer to Delegating Primary Items to Another User.

User Counts and Seat License Usage

On-premise customers can view user counts and seat license usage details for their system at the bottom of the Users view.

Accounts with Regular User or Managed Administrator product access are listed as "Regular Users." Accounts with Occasional User product access are listed as "Occasional Users." Accounts with External User product access are listed as "External Users."

For systems using seat licenses, the number of available seat licenses is provided. Because the number of user accounts in your system cannot exceed the number of seat licenses, this count helps you monitor seat license availability.
Note: Requestor seat licenses are consumed by users with External User product access.