About User Accounts

Each user in the system must have an account that at a minimum includes a login ID, name, and product-access level. Typically, each user account is assigned roles and group membership, which provides their privilege set and notification subscriptions.

SBM offers several mechanisms for adding user accounts to your system. You can:

• Manually add multiple user accounts in SBM Application Administrator using the steps in Adding Users.
• Use the "copy" feature to quickly add a single user based on another user account. For details, refer to Copying User Accounts.
• Import multiple users at once using a spreadsheet exported from an LDAP store or that you manually created. For details, refer to About User Import
• Import or update users and contacts from an LDAP store. For details, refer to Importing Users and Contacts From LDAP.

On-demand customers can add as many users as their account allows. Once the limit is reached, an error message appears and no more users can be allocated until this limit is increased.

On-premise customers who use seat licenses can add users until the number of seats available is exceeded for a specific product-access type. Once you reach this number, you can add users to the system, but you cannot grant product access to them until you add more seats.

Once user accounts are established, use roles or groups to effectively manage privilege sets, notification subscriptions, and more. For details, refer to About User Management.