Using Reports

Reports enable you to define search, display, and sort criteria for a set of work items for specific applications, application groups, or auxiliary tables.

Depending on your privileges and the products you use, you can:

Add reports to dashboard views. For details, refer to Creating Dashboard Views.
Search for available reports. For details, refer to Searching for Reports.
Create and edit private reports or reports that can be shared with others. For details, refer to Creating Reports.
Run built-in reports.
Run system reports (on-premise customers only).
Schedule reports to run a specific time and send results by e-mail. For details, refer to Scheduling Reports.
Create, edit, and delete report filters. For details, refer to Using Report Filters.
Run an Application Usage report, which enables administrators to see how often users access various applications. For details, refer to Using the Application Usage Report.
Run Service Level Agreement (SLA) reports (Serena Service Manager customers only). For details, refer to Using SLA Reports in Work Center.

Note: You can find additional information in the SBM Reporting Guide located on the Documentation Center.