Date/Time and Locale Preferences

Use the Date/Time & Locale page to set users' preferred date/time format, time zone, locale, and business calendar. These options apply to the Serena Work Center and SBM User Workspace.

If you are modifying multiple accounts, click Compare to view the different settings for each account. For guidance, refer to Comparing and Changing User and Group Accounts.

• Date Format
  Choose one of the following date display options:

  • mm/dd/yyyy
  • mm/dd/yyyy (24-hour clock)
  • dd/mm/yyyy
  • dd/mm/yyyy (24-hour clock)
  • dd.mm.yyyy
  • dd.mm.yyyy (24-hour clock)
  • yyyy-mm-dd
  • yyyy-mm-dd (24-hour clock)
  • Use Date/Time Format From Locale – Select this option to display dates and times based on the selected locale.
• Time Zone

  The system time zone is enclosed in brackets, such as <GMT -7:00 America/Denver>. Select a different time zone as needed. By default, the system time zone specified by your administrator is selected.

• Calendar for Hours of Operation

  Calendars are defined in SBM Application Administrator. Users who have been granted the Select Calendar for Hours of Operation system privilege can select a calendar in their user preferences. Calendars are used to:

  • Calculate when notification escalations are sent. This ensures that notification escalations are generated only during the hours defined in the calendar. For example, if your organization operates from 9 a.m. to 5 p.m., Monday through Friday, notification escalations are sent only during these hours. The 24 Hour Calendar is selected by default, which means notification escalations are sent 24 hours a day, seven days a week.
  • Calculate the distribution of Time Capture entries for users who do not have resource records with calendar assignments.
• Locale

  By default, the system locale is selected. Select a different locale as needed.