Mailbox Settings

Mailboxes are assigned to projects. Each project can have multiple mailboxes that submit items, but each mailbox must be unique and can only be used for a single project. For example, customer@company.com and employee@company.com can both be used to submit items into a project by e-mail, but these addresses can only be assigned to a single project. For details, refer to Mailboxes and E-mail Submission.

You can manage mailboxes at the project level or globally.