Concepts and Processes → Process Apps Overview → SRC Process Apps
The SRC solution contains the following process apps:
Refer to Service Requests.
Refer to Knowledge Management.
Refer to Starter Pack Forms - IT.
The starter pack contains forms for commonly used IT services, such as password change requests and software installs. You can use these forms as they are provided or you can customize them to meet your specific business needs.
Starter pack forms are available through two process apps:
A complete list of service requests organized by SRC category is provided in Starter Pack Service Requests by Category.
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