Configuration Management System

The Configuration Management System (CMS) process oversees the life cycle of Configuration Items (CIs) through the fundamental elements of identification, status accounting, and audit. From initial activation to final deactivation, the CMS process enables you to track your IT Assets.

The CMS application contains the Relationship Explorer, which is used to store relationship information between your CIs. This information allows you to see how items relate to each other, and how dependencies among items affect your IT services.

Key Benefits