Configuring the Catalog View

You can organize the Catalog view so that users can easily find service requests.

You can add and customize:

Home is the top level of the Catalog view and is always shown in the first position Browse Categories section. You can add category containers and categories to Home.

You can create a catalog hierarchy by adding catalog containers and selecting different parent categories. For details, refer to Creating "Nested" Containers.

Within each level of the Browse Categories section, containers and categories are arranged by defined display order and then alphabetically if the display order is the same.