Change Management Dashboards

Change Dashboard

Alerts change management staff to emergency RFCs and how long other RFCs have been active. It includes the following reports.

• Active Changes by State displays the number of changes in each state.
• Change Request Submits by Types breaks down by type how many changes were submitted over the past few weeks.
• Change Calendar shows the scheduled changes and when they are scheduled.

Risk Dashboard

Alerts the Change Management team to the risk of upcoming RFCs. The reports on the dashboard use the Risk Analysis survey and the Risk Calculator to determine the risk of the changes, and include the following reports.

• Upcoming Changes by Level and Type displays the number of upcoming changes broken down by type. These changes have a completed Risk Analysis survey.
• Upcoming Changes Avg Risk Score by Type breaks down the average risk score for the upcoming changes based on change type.
• Upcoming Changes Risk Ratio shows the upcoming changes that have a completed Risk Analysis survey compared to the changes that do not have a completed survey.
• Upcoming High Risk Changes lists upcoming changes with a risk score greater than 39. The items are sorted based on implementation start dates.

Change Implementer Dashboard

Provides easy visibility into problems waiting in a queue and problems for which they are the primary owner or a secondary owner. It supports the Group Queues feature, and includes the following reports:

• Approved Changes Queue shows approved changes by change type.
• My Change Worklist lists each RFC for which the current user is the primary owner.

Change Manager Dashboard