The change manager should update the change item with pertinent data
before it leaves the
Classification state. This ensures that the full
impact of the RFC is taken into account when the impact analysis is initially
Note: Data can be changed as needed throughout the process to adjust the
impact analysis results.
The impact analysis process involves the following steps:
- Associate CIs with the change item. The
Primary CI field stores CIs directly acted upon
by the change request; the
Affected CIs field stores CIs that could be
impacted by the change request. This step can be performed when the RFC is
submitted or classified, and then adjusted prior to the impact analysis.
- Schedule the change by selecting an
Implementation Start Date and
Implementation End Date on the
- Generate the
Impact Analysis Results
by clicking the
Impact Analysis tab.
- Review the results. If there are warning icons in the results, rule
out potential technical problems before proceeding.
- Approve the RFC by clicking the
- Make an initial evaluation of the impact by selecting an
Impact Assessment value on the
Impact Analysis tab of the Approve transition
- At this point, impact analysis routing is performed. If the RFC does
not meet the approval criteria described above, it moves to the
CAB Review/Planning state so its impact can be
formally reviewed. Otherwise, it moves to the
Approved Changes state.
Note: Standard changes normally skip the
CAB Review/Planning state, but if they do not
meet the approval criteria described above, they are routed to this state
- Make adjustments and then regenerate the impact analysis to see the
new results. For example, you can try to change the implementation dates to
reduce the impact to an acceptable level.
- If the impact still does not meet the approval criteria, do one of
- Approve the RFC, and on the
Impact Analysis tab of the Approve
transition form, change the
Impact Assessment value to
Investigated but determined insignificant or
Investigated, no action required.
- Keep the RFC in the
CAB Review/Planning state by selecting one
of the other
Impact Assessment options.
Changes in Range (Impact Analysis) report to see the change items
with conflicting implementation dates (that is, implementation dates that are
in the same range). You are prompted to provide query parameters based on
implementation dates and the item ID before running this report.
Do not modify this report.
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