Use the legend below the image to learn about
Request Center.

- Use the
Catalog tab to navigate the service catalog and submit requests.
Refer to
Service Catalog.
- Click the
Requests
tab to monitor items based on a report specified by an administrator. Refer to
Requests
View.
- Use the
Approvals tab to monitor items that are
pending approval. Refer to
Approvals View.
- Use
Knowledge tab to access
Knowledge Center
articles. Refer to
Knowledge Center.
- See urgent announcements.
- Open the user profile and change settings, including the user's
locale to view localized strings (if any) in
Request Center.
- Configure the banner and the Contact Info (available to
administrators only). Refer to
Customizing the
Request Center
Portal.
- Launch
SBM Application Administrator
(available to administrators only).
Copyright © 2012–2015 Serena Software, Inc. All rights reserved.