The Knowledge Dashboard gives an overview of the existing
Knowledge Center
articles, trend lines of published articles, and articles currently in the
process of being published.
- Published Articles displays the recently
published articles in the same format that appears in
Request Center. Choose
from different display options such as filtering to display articles in one
category.
- Published Articles Trend by Type shows the
trend of how many articles are being published each week, based on the article
types.
- Articles in Progress shows the open active
articles that have not been published and that are not in the draft state.
After articles are published, they are marked as inactive.
Knowledge Views
Three activity views are provided for theKnowledge Center.
By default, system feeds are provided for each view. These feeds cannot be
modified or deleted, but users can add their own feeds to the provided activity
views.
- Active Articles I'm Working On
- Active Articles I Contributed To
- All Active KM Articles
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