Administration → Serena Request Center → Configuring Request Center → Configuring the Approvals View
The Approvals view uses a Listing and Multi-Table reports to display items that are pending approval.
By default, the provided Requests requiring my approval report is used for the Approvals view. This report returns requests in the "Business Approval" and "Financial Approval" states where the logged-in user is the owner.
You can configure the view to display results from other reports as needed. If a request is returned by multiple reports set for the view, the request is listed only once in the Approvals view.
To customize the Approvals view:
You can choose pre-defined Listing and Multi-Table reports. Multi-Table reports provide an easy way to return requests from multiple applications.
You cannot select a private report. Also, be sure to verify that all Request Center users have access to run the reports and view report results. For example, If you add the report at the Base Project level, users may not see results in their Request Center view.
|Last Modified Date||Optional, but used to populate the Updated column on approval items.|
|Submit Date||Optional, but used to populate the Requested column on approval items.|
|State||Optional, but used to populate the State column on approval items.|
|Title||Optional, but used to populate approval item titles.|
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