Configuring Process Apps for Callback

If you want to use a process app other than the provided Manual Deployment Task process app with callbacks, you must add the service call that returns the status for manual tasks.

After you include this, select Wait for Callback for the related configuration.

If you do not do these, the correct status is not displayed for the manual tasks that use this process app and configuration.

To configure the process app to use callback:

Open the process app in SBM Composer.
Select the Start transition.
In the Property Editor in the Actions tab, add the following web service call:
RLCTaskExecutionEndpoint.changeTaskExecutionStateWithMsg

Note: The RLC Manual Deployment Task process app uses orchestrations to implement the callback, but the service call is the same.

It is preferable to use orchestrations to implement callback, to support multiple post transitions. For detailed instructions, see Knowledgebase item S142310.