Viewing and Saving Request Attachments

Purpose

Use this operation to view the contents of request attachments or to save copies to your local work area.

PRIVILEGES  Browse Request

To view and save request attachments:

1. On the Requests tab, select a request and click the Open button, or click the request name.

2. In the File Attachments field, click an attachment's filename or its icon.

3. The file opens in the default product for the file type.

4. To save the file, use the product's commands.

Related Topics

Attaching Files to Requests

Editing a Request Attachment List