Editing a Request Attachment List

Purpose

Use this operation to edit the list of files attached to a request.

PRIVILEGES  Update Request Attachments

The request must be owned by your site.

To edit a request attachment list:

  1. On the Requests tab, select a request and click the Open button, or click the request name.

  2. On the General tab, to change the description of an attachment, click its Description field and type the new description.

  3. To delete an attachment, click its Remove Row button.

  4. To add a new attachment, click the Insert Row button and in the Filename field, do one of the following:

  5. Add a description for the attachment. If you do not add a description, Dimensions adds the following default text:

    Attachment created <date> by <user ID>

  6. Do one of the following:

Related Topics

Browsing and Printing a Request

New Request/Open Request Dialog Box