Use this operation to view the contents of request attachments or to save copies to your local work area.
PRIVILEGES Browse Request
To view and save request attachments:
In a request list, select a request.
Select Request | Browse Attachments.
Do one of the following:
To browse an attached file, select its row and click OK. The file opens in the default product for the file type, and the Browse Attachments dialog box closes.
To save a copy of an attached file, select its row, and click the Save button. Navigate to a folder, and click the Save button in the Save As dialog box.
Related Topics
Editing a Request Attachment List
Browse Request Attachment Dialog Box