Configuring Objects in Serena Service Manager

If you use Serena Service Manager (SSM) to provide requests for change (RFCs), you must configure the required information in SSM. That information includes:

What Can You Change?

You can add or change the above information in SSM, but not in Serena Release Manager. The only things that change in SSM from Serena Release Manager should be a result of automations built into the release train workflow in relation to associated RFCs.

What is the Impact?

How Do You Change It?

SSM administrators should change information in SSM according to the SSM and SBM documentation.

Documentation References

Related Topics