Configuring Objects in Serena Business Manager

In addition to the objects you configure in SBM to support Serena Release Control, Serena Release Manager may rely on other SBM information.

If you use SBM process apps, such as Issue Defect Management, Incident Management, or Change Request Management, to provide requests for change (RFCs), business change requests (BCRs), or development change requests (DCRs), you must configure the required information in SBM. That information includes:

What Can You Change?

You can add or change the above information in the SBM process apps you are using, but not in Serena Release Manager. The only things that change in the SBM process apps from Serena Release Manager should be a result of automations built into the release train workflow in relation to associated RFCs, application releases in relation to associated BCRs, or release packages in relation to DCRs.

What is the Impact?

How Do You Change It?

SBM administrators should change information in SBM according to the SBM documentation.

Documentation References

Related Topics