In addition to the objects you configure in SBM to support Serena Release Control, Serena Release Manager may rely on other SBM information.
If you use SBM process apps, such as Issue Defect Management, Incident Management, or Change Request Management, to provide requests for change (RFCs), business change requests (BCRs), or development change requests (DCRs), you must configure the required information in SBM. That information includes:
Projects
Items, such as issues or incidents
What Can You Change?
You can add or change the above information in the SBM process apps you are using, but not in Serena Release Manager. The only things that change in the SBM process apps from Serena Release Manager should be a result of automations built into the release train workflow in relation to associated RFCs, application releases in relation to associated BCRs, or release packages in relation to DCRs.
What is the Impact?
SBM items, such as approved incidents, appear in the Application Release dialog box. If you change or add items, this may impact the list of items the users see when they select BCRs for an application release.
Project names for DCRs appear in the project selection table in the Release Package dialog box. If you change the names or add names, this may impact the list of names the users see when they select projects for a release package.
SBM items, such as approved issues, appear in the Release Package dialog box. If you change or add items, this may impact the list of items the users see when they select DCRs for a release package.
How Do You Change It?
SBM administrators should change information in SBM according to the SBM documentation.
Documentation References
Complete documentation on configuring SBM projects is in the Serena Business Manager Application Administrator Guide in "About Projects".
Complete documentation on submitting items into SBM projects is in the Serena Business Manager System User’s Guide in "Working with Primary Items".
Related Topics