Serena Service Manager Integration Overview

The default implementation of Serena Release Manager includes a two-way integration with Serena Service Manager (SSM) which is driven by Serena Release Manager. If you are using this integration, when you associate an SSM Change Management change request with a Serena Release Manager RFC in a release train, the change request in SSM will be updated to show the Serena Release Manager release train with which it is associated.

For more information on the integration from within the SSM process app, see the Serena Service Manager User’s Guide.

 

 

NOTE  Serena Service Manager is sold separately from the Serena Release Manager suite.

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