When planning release trains, you can associate requests for change with them. RFCs represent operational changes that may affect multiple applications or implement system infrastructure changes within an enterprise. These are typically associated with tickets from service management systems such as Serena Service Manager.
The default implementation of Serena Release Manager includes a two-way integration with Serena Service Manager (SSM) which is driven by Serena Release Manager.
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You can add a request for change only when the release train is in a state for which this action is implemented. In the default workflow, a request for change can be added to the release train only when the release train is in Planning.
To associate requests for change with a release train:
View a release train and select the Requests For Change tab.
Click Add requests for change.
By default, only change requests in Approved and Approved Changes states are listed for selection.
Select one or more requests for change to add to the release train.
Click OK.
You can remove a request for change only when the release train is in a state for which this action is implemented. In the default workflow, a request for change can be removed from the release train only when the release train is in Planning.
To remove requests for change from a release train:
View a release train and select the Requests For Change tab.
Select one or more requests for change.
Click Remove requests for change.
Click OK.