Projects → Risks

Risks

You can use the Risks tab to track and manage risks that are related to a particular work item. The Risks tab is used to help improve collaboration and communication among team members as they work together to finish the items to which they have been assigned. The Risks tab is a type of log view. Other types of log views are included: the Issues tab, the Discussions view, and the Documents tab. Adding custom log views is supported. Information in a log view is presented in a list format. You can convert a log view into other work item types.

Adding a risk

Select a work item and open the Risks tab. Add a new risk.

To add a risk
  1. Open the Projects module.
  2. Select a work item.
  3. Select the Risks tab.
  4. Click New Risk to add a risk.
  5. In the New Log Item dialog box, enter a name and a description. Use the other fields to help other team members understand how the risk can affect the work item to which it's being associated. Such as what the mitigation strategy or contingency plan might be, or how important the risk is to the project, what its level of impact is, how likely it is to occur, and its current status.
  6. Click Save.

Assigning a risk

Risks can be assigned to team members. If you want the risk to be tracked alongside tasks and assignments associated with the item, you should change the risk into a work item.

To assign a risk
  1. Open the Projects module.
  2. Select a work item.
  3. Select the Risks tab.
  4. Select a risk.
  5. Click the Assign Risk button.
  6. Choose the resource to whom the risk will be assigned.
  7. Click OK.

Converting a risk to a log type

You can convert a risk to a different log type, such as to an issue, a discussion, or a document. When you convert one log type into another, only information details that are contained in both log types will be preserved after the conversion. Information details that exist in the original log view but do not exist in the new log view will not be available after the conversion.

To convert a risk to a new log type
  1. Open the Projects module.
  2. Select a work item.
  3. Select the Risks tab.
  4. Click Convert Risk to convert a risk to a new log type (such as a work item). In the Convert Log Type dialog box, select the log type to which you want to convert the risk.
  5. Click OK.

Converting a risk to a work item

You can convert a risk into a work item.

To convert a risk to a work item
  1. Open the Projects module.
  2. Select a work item.
  3. Select the Risks tab.
  4. Click Convert Risk to convert a risk to a work item type.
  5. Click OK.

Deleting a risk

If you are no longer tracking a risk, you can delete it.

To delete a risk
  1. Open the Projects module.
  2. Select a work item.
  3. Select the Risks tab.
  4. Select a risk and click Delete Risk.

Editing a risk

You can edit the properties of a risk.

To edit the properties of a risk
  1. Open the Projects module.
  2. Select a work item.
  3. Select the Risks tab.
  4. Select a risk.
  5. Make your changes.
  6. Click Save.

Escalating a risk

Risks can be escalated. Escalating a risk makes it visible in the parent work item as well as in the original item, making it more visible to more members of your team.

To escalate a risk
  1. Open the Projects module.
  2. Select a work item.
  3. Select the Risks tab.
  4. Select a risk and click Escalate to escalate it.

Resolve an escalated risk

Once a resolution to an escalated risk is found, the escalated risk can be resolved.

To resolve an escalated risk
  1. Open the Projects module.
  2. Select a work item.
  3. Select the Risks tab.
  4. Click an escalated risk.
  5. In the lower pane, select the Summary tab.
  6. From Status, select Resolved.
  7. Click Save.

Viewing a risk

Risks can be viewed from the Risks tab in the Projects module.

To view a risk
  1. Open the Projects module.
  2. Select a work item.
  3. Select the Risks tab.

Copyright © 2003–2010 Serena Software, Inc. All rights reserved.